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Complaints

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complaints process

Click here for the Complaints and Appeals Information Sheet. As a client of The Burdekin Association, you have the right to complain about the services you receive from us. This information sheet is provided to you upon entry to our service and each time you make a complaint.

Click here for the Complaint Form.  As a client of The Burdekin Association, you have the right to make a complaint. You may wish to submit your complaint using this form.

Contact Us

If you’d like to find out more, please contact us on (02) 8976 1777 and talk to the referral intake worker.

Monday to Friday between 9 am – 5 pm.